The pool area was spotless, and I loved the range of activities like water aerobics and bingo. It's a great spot for families too, as there's fun for all ages.

The pools were fantastic, and my kids loved the adventure pool and playground area. The staff were friendly, and the location was great with easy access to attractions and running routes along Paseo Costa Canaria.

Towel system was inconvenient and could improve.

The hotel offered a fantastic variety of activities, though we found

That the evening entertainment was hit or miss. some nights were enjoyable while others fell short of expectations. On the positive side, the staff were accommodating and the food was overall quite delicious with a great selection.

The buffet selection was surprisingly diverse and delicious, especially the local specialties.

The pool towel system was inconvenient and came with additional costs, which felt unnecessary.

Long queues during meal times!!! Communication issues with management could seriously frustrate guests looking for timely updates about hotel operations!!! Overcrowding during busy seasons detracts from the overall pool and dining experiences!!!

I enjoyed my stay at Servatur. The pools were fantastic, especially for the kids. Plenty of sun loungers were available. The staff were friendly and always around to help. The location was great with easy access to nearby attractions. The buffet had a diverse choice of tasty food, although some meals felt repetitive after a few days. The main restaurant was not as busy during meal times, which I appreciated. The entertainment was a mixed bag. some nights were fun, while others felt a bit lackluster. The room was decent, but the air conditioning was noisy and a bit distracting at night. Housekeeping did an okay job but missed replacing towels a few times. Overall, the hotel provided a solid experience but could use some improvement in the entertainment quality and room amenities.

I had a wonderful experience during my stay. The pools are fantastic, especially for kids. The dining offered a great variety of tasty food options. Room facilities were comfortable, and the staff were helpful and friendly. Great location near the beach! 🌴

Ideal for families and those who don’t mind some noise

The entertainment team was great, especially the lady they called Betty she was completely out of her mind in the best way possible, making everyone laugh and forget their troubles. Plus, the room we had was clean and modern, but it was a bit tighter than I expected.

It wasn't exactly cheap but it was alright given the overall experience.

great overall experience but minor room issues

The kids' playground was perfect for my toddlers, providing a safe and fun environment. The staff’s positive attitude made us feel welcome every time we entered the dining area!

The room showed signs of wear, which was a bit disappointing.

Great for family fun and activities

We had a great time during our stay, enjoying the various activities like basketball and the lively shows every night. The children's area was fantastic, with well-maintained pools and slides that kept the kids entertained. The staff went above and beyond to make everyone feel welcome and engaged. However, the dinner options could use more variety as they often felt repetitive.

Recommend for a short stay

Friendly staff, good breakfast, with the added delight of a well-maintained outdoor swimming pool perfect for relaxing after a day of exploring.

All was wonderful.

We had a refreshing swim under the beautiful Gran Canaria sun in the fantastic pools. The kids loved the adventure pool and playground. The daily activities from the animation team.

My kids wished there was a smoother towel system as it was a bit of a hassle to get them during peak hours.

The room offered decent amenities, including a well-functioning TV with HDMI support. The all-inclusive dining options ensured there was always something available, although the menu did lean heavily towards repetitive choices like burgers and pizzas.

Housekeeping often overlooked the 'Do Not Disturb' sign, leading to unwanted interruptions and issues with privacy. The bathroom fixtures felt outdated and in need of maintenance, while the limited poolside seating options often made it a challenge to relax. The crowded atmosphere around the pool often resulted in a noisy environment. The evening entertainment had its hits and misses, with some shows failing to keep the audience engaged. Based on the experience, it might be best to scope other hotel options if you're particular about certain amenities.